The DIAC case officer will consider many things when deciding whether or not to grant you a Protection visa. This is a list of the most common things that the DIAC officer will think about. Please click on each heading below to find out more information about them:
Definition of a refugee
- If you were persecuted in your country, did you leave straight away or did you wait there for some time before leaving?
- If you did not leave straight away – why not?
- If you did not leave straight away – what was your situation in your country before you left?
- Did you wait to apply for asylum in Australia after you arrived or did you apply straight away?
- If you waited to apply for asylum in Australia – why did you wait?
Even if you did not leave your country straight away or you did not apply for asylum straight away, this is ok, but you might have to explain to the case officer the reasons why.
It’s important to be prepared to explain any delay in leaving your country or applying for Protection in Australia. An example of a relevant reasons might include that the situation in your country changed significantly after you left and now you are in danger even though you weren’t before.
- Everything you write in your application and statement of claims is correct and true
- Every document you submit is genuine
- You don’t try to make your situation sound worse than it really is
- All the dates you give in your application are correct
- If you can get real evidence about any part of your claim you do this
If the case officer thinks that you are lying about one thing in your application– they might think you are lying about everything else too.
Any documents you provide to the DIAC in support of your application will be closely looked at by the DIAC. Do not assume that they will accept your documents on face value without investigating them. The DIAC will want to see originals or certified copies of all documents. If you only have a photocopy still submit the document as long as it is genuine. Any document submitted will be submitted to the Document Examination Unit to assess whether the document is genuine or not.
DIAC will also look at:
- The spelling of your name and if it matches your name on the document
- The date of the document.
- Who signed the document – they might do checks about this person.
- The contact details of the person who made the document – the DIAC might contact this person to confirm that it is real.
- Cross check any information on a document with your personal details to make sure there are no inconsistencies with your application, such as your date of birth, country or city of birth.
- Make sure the dates of any documents are consistent with dates of things you say happened in your claims.
Remember never to provide to the DIAC any document that you do not know for sure is genuine as any doubt that the case officer has about the genuineness of a document may result in them disbelieving other parts of your claims.
- How you got your passport if it is genuine
- How you were able to leave on a genuine passport if you were of interest to the authorities
- Why you were not stopped if you are claiming you are on a blacklist or known to the government
How you were able to get your visa to Australia particularly if you claim you were in hiding at the time you prepared the visa application?
This country information will be used to assess whether someone in your situation really would face serious harm if you return to your country.
The case officer will look more closely at any country information that supports specific aspects of your claims rather than very general information which is not necessarily relevant to your particular claims.
It is important that you tell the truth about everything that has happened to you. Do not exaggerate your story to try to strengthen your case. If you exaggerate what has happened to you – this can go against your case. The case officer might think that other parts of your story are not true either.
For example – If you were a low-level political activist in a political party, the case officer will want to see information from your country which says low-level political activists are at risk – it might not be that helpful if the only country information says that only high-level leaders of that party are being persecuted.